Refund Policy

7 Day Money Back Guarantee and Refund Policy

At directoiptv.com, we want to make sure you are 100% satisfied with your purchase. If you have any technical or commercial questions, please feel free to contact us. However, if you feel that the service you purchased does not best suit your needs and you have tried to resolve the issues with our support staff, we want to make it right.

While we would love to know what went wrong or how we can improve, please follow the steps below to get a full refund within 7 days from the date of purchase.

Also, please note that we are doing our best to process the refund as quickly as possible. But our payment processor or your financial institution may take up to 20 days for the refund to be reflected in your bank/card account.

Once you have requested a refund, you will not be able to subscribe to our service at any time in the future.

Requesting a refund

Follow the steps below to send us your refund request:

1- use the contact form to request a refund.
2- use the same email address that you used to purchase
nn services.

3- indicate your invoice number.

we want to make sure you are 100% satisfied with your purchase. If you have any technical or commercial questions, do not hesitate to contact us. However, if you feel that the service you purchased does not best suit your needs and you have tried to resolve the issues with our support staff, we want to make it right.

While we would love to know what went wrong or how we can improve, please follow the steps below to get a full refund within 7 days from the date of purchase.

Also, please note that we are doing our best to process the refund as quickly as possible. But our payment processor or your financial institution may take up to 7 days for the refund to be reflected in your bank/card account.

Once you have requested a refund, you will not be able to subscribe to our service at any time in the future.